Returns & Exchanges at Smile Perfumes

We want you to love your signature scent, which is why we offer a 30-day return policy for unopened and unused fragrance bottles in their original packaging. If your selection doesn't bring a smile to your face, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team or log into your account portal to start your return and receive a unique Return Authorization number.

• 2.
  Pack with Care

  Securely place the unused perfume in its original box and shipping carton to ensure it arrives back at our boutique safely and without damage.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, we will process your refund or ship your new fragrance choice within 5-7 business days.